Documentation

Documentation on using and examples on integrating Blacklab into workflows and apps

Introduction

Blacklab is a privacy-first call management solution built for the 50m SMEs and 400m professionals in India.

This site provides resources on how to use the API, webhooks, and other programmatic access that we offer our customers.

Products

IVR

Call flow management and related access

Call Records

Information about calls received and made. Access to voicemail & recordings here.

Contacts

API to manage a fully-featured and fully-integrated Contact Manager

Features

Notifications

We deliver notifications via email and SMS to both you and your callers after a call is completed.

Webhooks

Receive information about calls and actions and integrate those into amazing features and services into your products.

Services

blklab.io

URL shortening and branded links from BlackLab.

Coming Soon

CRM